Privacy Policy

Privacy Policy

This policy explains how Zhejiang Yuexi Capsule Co., Ltd. handles information submitted through our website inquiry and contact forms. We use this information only where needed for inquiry response, quotations, and business communication.

Last updated: June 1, 2026 Applies to: www.yuexicapsule.com
Clear Purpose

Information is used for inquiries, quotations, samples, and order communication.

No Sale

We do not sell personal information submitted by customers.

Contact Rights

You may contact us to access, correct, or delete submitted information.

Information We Collect

When you submit an inquiry, request a quotation, or contact us, we may collect your name, company name, phone number, email address, product interests, message content, source page, and necessary technical information related to your website visit.

How We Use Information

We use this information to respond to your inquiry, provide product information and quotations, communicate sample or order requirements, arrange sales or after-sales contact, and improve our customer service.

Information Sharing

We do not sell your personal information. We only process or share information where reasonably necessary for business communication, legal obligations, or service providers that support our website, email, and customer communication operations.

Data Retention

We retain inquiry information for as long as needed for business communication and customer service. When the information is no longer needed, we will delete or anonymize it according to our internal management requirements.

Your Choices

You may contact us to request access, correction, or deletion of the information you submitted. We will handle your request within a reasonable time.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us through the phone number or email address published on our website.

This page explains how website inquiry and contact information is handled. It does not replace any mandatory rights or obligations under applicable law.